Frequently Asked Questions
Please read our FAQ before sending us a message.
We like to keep things simple. All orders ship for a flat rate of $5. If your order total after coupons is $50 or more, we ship it for free!
We currently accept Venmo. Other payments methods coming soon.
Venmo accounts are quick and easy to make. Credit and debit cards can be linked to Venmo to make payments.
Handling time is 1 business day.
Most orders ship via USPS First Class or USPS Priority Mail which usually takes 2-5 business days.
Our website utilizes SSL security technology which establishes an encrypted link between our web server and your browser. This is the same security technology utilized by your bank when you log on for secure online banking. Your entire session from start to finish will be encrypted and private, not just the checkout process.
A human bean reviews your order and provides payment instructions. They next check inventory and pick your items before securely packing them and dropping off the package at the post office.
Your order details will be provided on our website after checkout is complete. You will also receive an email confirmation with the order details. Once we have shipped your order we will send an update with your tracking information.
If you need a copy of an invoice please contact service@danktreasures.com.